Intelleca

Intelleca, a division of the Bytes Technology Group, is South Africa's leading provider of innovative voice and contact centre solutions, including speech self-service automation, speaker verification (voice biometrics), contact centre on demand (CCOD), workforce optimisation, multi-media customer interaction solutions, and voice over IP (VoIP) communication solutions. It represents global brands including Genesys, Nuance, VoiceGenie, Microsoft, AudioCodes and CosmoCom, and counts many of South Africa's telco network operators and blue-chip corporates among its clients. Intelleca provides its systems integration and professional services capability to Europe, the Middle East, Africa, and Asia, and has pioneered many local and international breakthroughs.

Bytes Technology Group

BEE

Social Responsibility

Bytes Technology Group provides a broad range of products, technical skills and specialised services to support enterprise-wide IT infra-structure and telecommunications across Africa and the United Kingdom.

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Together with Bytes Technology Group South Africa (Pty) Ltd’s black empowerment partner, Kagiso Strategic Investments (Pty) Ltd (“Kagiso”), which holds a 27% interest in the group, Bytes is pleased to report on significant progress made in broad-based transformation, as measured by the dti Codes of Good Practice

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BEE certificate

In line with Bytes policy, Corporate Social Responsibility is concentrated in areas which are aligned with the vision and mission of the Group’s business and which will yield sustainable and long term benefits for the relevant communities.

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© Intelleca 2009
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