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Intelleca, a division of the Bytes Technology Group, is South Africa's leading provider of innovative voice and contact centre solutions, including speech self-service automation, speaker verification (voice biometrics), contact centre on demand (CCOD), workforce optimisation, multi-media customer interaction solutions, and voice over IP (VoIP) communication solutions. It represents global brands including Genesys, Nuance, VoiceGenie, Microsoft, AudioCodes and CosmoCom, and counts many of South Africa's telco network operators and blue-chip corporates among its clients. Intelleca provides its systems integration and professional services capability to Europe, the Middle East, Africa, and Asia, and has pioneered many local and international breakthroughs.
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